Wednesday, September 23, 2009

You have to be kidding me!


Week #1
Run dishwasher-soap is not released
Run dishwasher a 2nd time
Soap is not released
Week #2
3rd times the charm-soap is not released
Call for a repairman
Week #3
Run the dishwasher-just open door to release soap in middle of cycle
Repairman comes
Soap dispenser now opens but gets caught on wire rack so soap cannot release
Call for repairman to come back
Week #4
Repairman decides not to come and to have someone else look at it
Call owner of store where dishwasher came from
Owner gives number of repairman #2
Call repairman#2
Repairman#2 to come on our 5th yr anniversary
Repairman #2 is a no show
Call repairman#2
Can't get a hold of repairman #2
Week #5
Run dishwasher
Burning smell
Water is not being released
Call owner
Owner says repairman #2 broke leg and going into surgery
Owner says call A&E
Call A&E
A&E sending repairman #3 in 8 days
Week #6
Repairman #3 to arrive between 8 am & 12 pm
Call A&E @ 10:30 to check on repairman #3
A&E confirms repairman #3 is scheduled between 8 & 12
12 pm repairman #3 a no show
Call A&E
A&E claims repairman had wrong phone #
Mad due to the fact a confirmation call had been made at 10:30
A&E says a repairman will be sent
1:00 pm still waiting for a call from repairman #3
Call A&E
A&E says repairman #4 will be sent Sept. 30
Not ok-that is another week away
Put on hold with A&E
A&E restates repairman #4 can't come until Sept. 30
Not ok-demand to talk to supervisor
Put on hold with A&E
Talk to supervisor
Supervisor to send repairman #4 tomorrow between 8 am & 12 pm
Wait to see if repairman #4 shows up
{SIGH} I just want my dishwasher fixed!
I moved into a BRAND NEW house for heaven's sake & 6 weeks later-my dishwasher still is not working!
What a waste of a morning...{SIGH}

4 comments:

Anonymous said...

That's pretty ridiculous. You did a great job documenting, I followed the story great and it doesn't sound like you left any details out. ;-) P.S. i still plan to make a blog post this week.

Jessie Lewis said...

No dishwasher is lame. I hope you have no more delays

KT said...

I hate situations like that where there is not much you can do to control things. Oh well, 4th times the charm, right?!?! :)

Austin and Leslie said...

Austin is the maintenance guy at Oak Meadows where we live, and all you needed to do is call him! I bet he could have walked you through it over the phone. Good luck.

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